Quicken Loans – Thank You For Lowering Our Interest Rate!l
July 23, 2009
By Tunnelrat from Escondido, California
Level of Mortgage Experience: Returning Client Reviews
Number of times used Quicken Loans: 1 time
| Application Process: | 4 out of 5 |
|---|---|
| Loan Knowledge of Mortgage Banker: | 4 out of 5 |
| Loan options(s) offered: | 5 out of 5 |
| Customer Service from Mortgage Banker: | 4 out of 5 |
| Speed of Closing: | 5 out of 5 |
Number of times used Quicken Loans: 1 time
The initial loan person should be the only one we dealt with. Josh was very helpful and knowledgeable. What bothered us the most is when Lisa Mendez called about something that was already a completed item. There were too many phone calls. The loan process is always difficult for someone to do. Making it easier should be the only way. Thank you
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