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Overall Rating: 5 out of 5

Quicken Loans – Relief

July 30, 2009 By Marie from St. Clair Shores, Michigan
Client Experience
Application Process: 5 out of 5
Loan Knowledge of Mortgage Banker: 5 out of 5
Loan option(s) offered: 4 out of 5
Customer Service from Mortgage Banker: 5 out of 5
Speed of Closing: 3 out of 5
Level of Mortgage Experience: Bought/Refinanced Multiple Times
Number of times used Quicken Loans: 1 time

I was the perfect example of having great credit, never missed a payment and stuck in a balloon mortgage and unable to refinance because the economic conditions had deteriorated my equity in my home. Quicken Loans was the only Company that was able to help me refinance and help me keep my home!

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