Quicken Loans – Great Service + Great Rate! I Love It!
July 30, 2009
By tango6570 from Los Altos, California
Level of Mortgage Experience: Home Buying Reviews
Number of times used Quicken Loans: 1 time
| Application Process: | 5 out of 5 |
|---|---|
| Loan Knowledge of Mortgage Banker: | 5 out of 5 |
| Loan options(s) offered: | 5 out of 5 |
| Customer Service from Mortgage Banker: | 5 out of 5 |
| Speed of Closing: | 5 out of 5 |
Number of times used Quicken Loans: 1 time
I was impressed by your bank - he was very helpful, always there and follows up on everything. There was a little glitch on the closing as it took a bit longer than we thought - maybe somehting you can improve as part of the operational excellence.
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