No one else was willing to step up and give me solid numbers. One institution actually went as far as to try to discredit Quicken loans, giving me a website to visit that was supposed to have complaints about Quicken. I did not visit because I did not have any issues up to that point. Another institution asked about the numbers that Quicken gave me and stated he could not beat the offer. The only downside I experienced was after submitting all the asked for documents, I was then asked to submit additional documentation. It would have been better to have asked for all the documentation up front. The only other hiccup was I could not figure out what documentation a second person was asking for about my 401k account. Mark then stepped up and helped me to figure out what the other person was wanting to see and it was smooth from that point forward. If I am lucky enough to be able to afford to purchase another house, I will check with Quicken Loans. Thank you, Dave West