Quicken Loans – Outstanding Service
August 4, 2009
By Bob from Naperville, Illinois
Level of Mortgage Experience: Returning Client Reviews
Number of times used Quicken Loans: 1 time
| Application Process: | 5 out of 5 |
|---|---|
| Loan Knowledge of Mortgage Banker: | 5 out of 5 |
| Loan options(s) offered: | 5 out of 5 |
| Customer Service from Mortgage Banker: | 5 out of 5 |
| Speed of Closing: | 5 out of 5 |
Number of times used Quicken Loans: 1 time
I'm truely amazed with the service your company offers. You did everthing you said you would do exactially the way you said it would be done and on time. I can't think of any other bank that is as efficient as you folks. Our taxes were do this month and when I called I found out you had already paid them and our loan had just closed a couple of weeks before. We recommend you to everone we talk to who is thinking about refinancing