I was extremely pleased at the speed of service. I did not feel as if I was getting the best rate possible especially for the amount of points paid, but the fast service made up for it. I was disappointed that my mortgage was sold so quickly because one of the selling points was discounted future refinances or closings. Editor's Reply: Hi, thanks for the review. While your loan servicing may have been transferred, we're still your Lender for Life. We'll continue to monitor mortgage rates on your behalf and let you know if the market ever changes to benefit you. Thank you for working with us and feel free to get in touch at any time. You can reach me directly at Kelly@QuickenLoans.com Thanks, Kelly