We couldn't believe how fast, easy and organized the entire process was! I can honestly say, if it weren't for Diana Burk being so persistent with us, we may not have refinanced and then found ourselves in hot water and kicking ourselves for not refinancing with Quicken Loans. So, thank you so much for your persistence and not giving up on us (me actually). Also, I have given your name to a couple of people I know and have told them how extremely satisfied I was working with Diana and her team throughout the entire process and how well organized Quicken Loans and Diana were.