Quicken Loans – Process Was Easier Than I Thought It Would Be,only Glitch Was With The Appraisal Process.
June 26, 2009
By Barbara from Virginia Beach, Virginia
Level of Mortgage Experience: Returning Client Reviews
Number of times used Quicken Loans: 1 time
| Application Process: | 5 out of 5 |
|---|---|
| Loan Knowledge of Mortgage Banker: | 5 out of 5 |
| Loan options(s) offered: | 4 out of 5 |
| Customer Service from Mortgage Banker: | 5 out of 5 |
| Speed of Closing: | 4 out of 5 |
Number of times used Quicken Loans: 1 time
I was impressed with the speed and ease of the refinance process, and especially with the customer service I received from both Adam and the Tahani. My only complaint was with the appraisal taking longer than I expected for review, but overall very happy with my experience.
Editor's note: We apologize for any delay in the appraisal process and if you would like to get in contact with a client relations specialist please contact us at help@quickenloans.com or call (800) 863-4332.
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