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Overall Rating: 5 out of 5

Quicken Loans – Overall, A Pretty Good Experience!

June 24, 2009 By Grif from Knox, Indiana
Client Experience
Application Process: 4 out of 5
Loan Knowledge of Mortgage Banker: 5 out of 5
Loan option(s) offered: 5 out of 5
Customer Service from Mortgage Banker: 5 out of 5
Speed of Closing: 4 out of 5
Level of Mortgage Experience: First-Time Refinance
Number of times used Quicken Loans: 1 time

I was very pleased with how fast my questions were answered. The FHA requirements were a little much, but that's not your fault. Overall, it was a pretty good experience! The loan closed smoothly and we have been able to do almost all the repairs to our home that we wanted to do. Thank You for making our first refinance a good one!

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