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Overall Rating: 5 out of 5
June 26, 2009 By Karen from Fort Collins, Colorado
Client Experience
Application Process: 4 out of 5
Loan Knowledge of Mortgage Banker: 5 out of 5
Loan options(s) offered: 4 out of 5
Customer Service from Mortgage Banker: 5 out of 5
Speed of Closing: 5 out of 5
Level of Mortgage Experience: Home Buying Reviews
Number of times used Quicken Loans: 1 time

I had a very good experience. My mortgage representative was always available and supportive. My rate wasn't as low as I would have liked it so I had to go 15 years fixed rather than 30 years, but that might be best looking long term. I thought everyone was kind, knowledgeable, and courteous. It was a relatively painless experience. Thank you.

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