Quicken Loans – Fast, Easy, Knowledgeable People
June 26, 2009
By Karen from Fort Collins, Colorado
Level of Mortgage Experience: Home Buying Reviews
Number of times used Quicken Loans: 1 time
| Application Process: | 4 out of 5 |
|---|---|
| Loan Knowledge of Mortgage Banker: | 5 out of 5 |
| Loan options(s) offered: | 4 out of 5 |
| Customer Service from Mortgage Banker: | 5 out of 5 |
| Speed of Closing: | 5 out of 5 |
Number of times used Quicken Loans: 1 time
I had a very good experience. My mortgage representative was always available and supportive. My rate wasn't as low as I would have liked it so I had to go 15 years fixed rather than 30 years, but that might be best looking long term. I thought everyone was kind, knowledgeable, and courteous. It was a relatively painless experience. Thank you.