Quicken Loans – Awesome Experience, Customer Service, And Excellent Communication-Up To Date Technology!
June 19, 2009 By Tracy from Lenoir, North Carolina| Application Process: | 5 out of 5 |
|---|---|
| Loan Knowledge of Mortgage Banker: | 5 out of 5 |
| Loan option(s) offered: | 5 out of 5 |
| Customer Service from Mortgage Banker: | 5 out of 5 |
| Speed of Closing: | 5 out of 5 |
Number of times used Quicken Loans: 1 time
Carly Hoffman was the lady assigned to our case. She was personable, professional, friendly, straight forward, and very helpful. She worked hard and created a loan that worked for my family and her company. She must be a huge assett to Quicken Loans. I never once felt pushed or lied to and always felt that she was doing her best to go out of her way to help my family. Thank you Carly Hoffman. I wish I would have had a customer service oriented lender such as yourself when I went through this process a few times before. Thank you for you help.
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