Eric Donaldson was great in dealing with the refinancing of my home mortgage! The entire team at Quicken, especially Eric Donaldson, were very knowledgeable and helpful in their specific fields of expertise. Have and will continue to recommend Quicken Loans to family and friends to get straight-up and factual information regarding mortgage loans or any other type of financial needs. Oh! Did I mention they are Quick at Quicken Loans without sacrificing quality customer service, from beginning to end.