Quicken Loans – Mixed Feelings
September 9, 2009
By Liz from Claremont, California
Level of Mortgage Experience: Home Refinance Reviews
Number of times used Quicken Loans: 1 time
| Application Process: | 5 out of 5 |
|---|---|
| Loan Knowledge of Mortgage Banker: | 4 out of 5 |
| Loan options(s) offered: | 5 out of 5 |
| Customer Service from Mortgage Banker: | 5 out of 5 |
| Speed of Closing: | 4 out of 5 |
Number of times used Quicken Loans: 1 time
We were happy to get such a great rate. Brad Kessler was easy to talk to and seemed on top of things. There were a couple of unexpected snags with another lender (subordination) and things took some additional time. We had hoped to close out with some cash but instead ended up paying (using all needed cash savings for summer)so this has made things quite stressful.