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Overall Rating: 5 out of 5

Quicken Loans – The Best Experience I Have Had With A Home Mortgage.

September 10, 2009 By Pop from Fayetteville, North Carolina
Client Experience
Application Process: 5 out of 5
Loan Knowledge of Mortgage Banker: 5 out of 5
Loan option(s) offered: 5 out of 5
Customer Service from Mortgage Banker: 5 out of 5
Speed of Closing: 5 out of 5
Level of Mortgage Experience: Bought/Refinanced Multiple Times
Number of times used Quicken Loans: 1 time

The staff I worded with did a great job. First David Juan, the Executive Mortgage Banker, then Erica Gambrel, the Client Care Specialist, both did a excellent job. As a matter of fact, I was departing with my grandson for a vacation in CA & TX and the settlement was scheduled the period. You staff worked very hard to have settlement done before I departed - I didn't have to ask, they just accomplished it. A great company to deal with and I would highly recommend them.

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