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Overall Rating: 5 out of 5

Quicken Loans – People Were Very Friendly, Knowledgeable And Supportive Throughout.

November 5, 2009 By Dbunkatty from Worcester, Massachusetts
Client Experience
Application Process: 4 out of 5
Loan Knowledge of Mortgage Banker: 5 out of 5
Loan option(s) offered: 5 out of 5
Customer Service from Mortgage Banker: 5 out of 5
Speed of Closing: 5 out of 5
Level of Mortgage Experience: Bought/Refinanced Multiple Times
Number of times used Quicken Loans: 1 time

Immediate access to documents was great! The forms were simple and straightforward. The closer who came to our house was prompt and knowledgeable. Tony Smigiel was ready to help anytime we had a question. We felt very supportive and we have referred friends to Quicken as a result.

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