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Overall Rating: 5 out of 5

Quicken Loans – Great Service, Great Rate!

December 14, 2009 By Dale & Linda from Albuquerque, New Mexico
Client Experience
Application Process: 5 out of 5
Loan Knowledge of Mortgage Banker: 5 out of 5
Loan option(s) offered: 4 out of 5
Customer Service from Mortgage Banker: 5 out of 5
Speed of Closing: 5 out of 5
Level of Mortgage Experience: Bought/Refinanced Multiple Times
Number of times used Quicken Loans: 1 time

We were extremely pleased with our Quicken Loan experience. Our loan officer, Tianna Walker, was very prompt in answering our email or phone questions, and followed through on every issue we presented. She even accepted calls on the weekend! We closed earlier than expected, and got a terrific rate.

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