Quicken Loans – Great Service, Great Rate!
December 14, 2009
By Dale & Linda from Albuquerque, New Mexico
Level of Mortgage Experience: Returning Client Reviews
Number of times used Quicken Loans: 1 time
| Application Process: | 5 out of 5 |
|---|---|
| Loan Knowledge of Mortgage Banker: | 5 out of 5 |
| Loan options(s) offered: | 4 out of 5 |
| Customer Service from Mortgage Banker: | 5 out of 5 |
| Speed of Closing: | 5 out of 5 |
Number of times used Quicken Loans: 1 time
We were extremely pleased with our Quicken Loan experience. Our loan officer, Tianna Walker, was very prompt in answering our email or phone questions, and followed through on every issue we presented. She even accepted calls on the weekend! We closed earlier than expected, and got a terrific rate.