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Overall Rating: 5 out of 5

Quicken Loans – It Was A Very Simple, Quick And Pleasant Experience.

December 15, 2009 By Bill from Gardena, California
Client Experience
Application Process: 5 out of 5
Loan Knowledge of Mortgage Banker: 5 out of 5
Loan option(s) offered: 4 out of 5
Customer Service from Mortgage Banker: 5 out of 5
Speed of Closing: 5 out of 5
Level of Mortgage Experience: Bought/Refinanced Multiple Times
Number of times used Quicken Loans: 1 time

I was very suprised at how simple and quick the whole process was. I had tried to re-fi with another company earlier in the year and was told by them that the process would take 2-1/2 to 3 weeks, not so. But with Quicken Loans their operation was very organized and well executed. Their staff was very knowledgeable and friendly.

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