Quicken Loans – Great Experience, Great Customer Service.
December 17, 2009
By CC from Gaston, Indiana
Level of Mortgage Experience: Home Refinance Reviews
Number of times used Quicken Loans: 1 time
| Application Process: | 5 out of 5 |
|---|---|
| Loan Knowledge of Mortgage Banker: | 5 out of 5 |
| Loan options(s) offered: | 5 out of 5 |
| Customer Service from Mortgage Banker: | 5 out of 5 |
| Speed of Closing: | 5 out of 5 |
Number of times used Quicken Loans: 1 time
I was impressed and pleased by the entire process from start to finish. My loan rep was very knowledgeable and responded to my e-mails as quickly as I sent them. I was skeptical at first about applying on line but I found the process to be easy and convenient. I have already recommended Quicken Loans to others.