|Application Process:||5 out of 5|
|Loan Knowledge of Mortgage Banker:||5 out of 5|
|Loan options(s) offered:||4 out of 5|
|Customer Service from Mortgage Banker:||4 out of 5|
|Speed of Closing:||5 out of 5|
Number of times used Quicken Loans: 1 time
From my first contact I felt that Quicken Loans understood what I was looking for and worked hard to provide it. They were always professional and yet could explain things in a way that I could understand. The communication through the loan process was excellent. Even after the loan closed Quicken Loans continued to help me with some issues that came up. I would heartily recommend Quicken Loans to anyone looking to purchase a home or to refinance.