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Quicken Loans – Professional And Personal

Overall Rating: 5 out of 5
December 17, 2009 By Hal from Wahiawa, Hawaii
Client Experience
Application Process: 5 out of 5
Loan Knowledge of Mortgage Banker: 5 out of 5
Loan options(s) offered: 4 out of 5
Customer Service from Mortgage Banker: 4 out of 5
Speed of Closing: 5 out of 5
Level of Mortgage Experience: Returning Client Reviews
Number of times used Quicken Loans: 1 time

From my first contact I felt that Quicken Loans understood what I was looking for and worked hard to provide it. They were always professional and yet could explain things in a way that I could understand. The communication through the loan process was excellent. Even after the loan closed Quicken Loans continued to help me with some issues that came up. I would heartily recommend Quicken Loans to anyone looking to purchase a home or to refinance.

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