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Quicken Loans – Closing Costs Were Higher Than I Expected.

Overall Rating: 4 out of 5
November 10, 2009 By Joan G. from Owego, New York
Client Experience
Application Process: 4 out of 5
Loan Knowledge of Mortgage Banker: 5 out of 5
Loan options(s) offered: 5 out of 5
Customer Service from Mortgage Banker: 4 out of 5
Speed of Closing: 3 out of 5
Level of Mortgage Experience: Returning Client Reviews
Number of times used Quicken Loans: 1 time

I chose Quicken because at the time of application the interest rate (5%) was the lowest I was able to find. Once I was locked in with Quickens the bank where I held my mortgage dropped to 4.5% . When the closing finally happened the closing cost were higher than I expected. I hope I made the right decision. Joan G. Editor's Note: Hey Joan! Thanks for your review. At this time I'm unaware of the details of your loan process with us but would love to look into it and find out why the closing cost may have been higher than you expected. There are a couple of different reasons why this could have happened. Please email me at Kelly@quickenloans.com and I will look into this for you. Thanks, Kelly

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