My mortgage specialist Crystal was great. She alerted me to a problem that could have ruined my credit score, and walked me through fixing it step by step. The entire process was a series of phone calls, one house visit, dozen or so emails and it was done at a competitive price very quickly. 2 other mortgage companies made their initial call after we were already taken care of. Lawyer came to the house, one pleasant visit, one week later we were closed. Simple, fast, efficient, knowledgable.