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Overall Rating: 5 out of 5

Quicken Loans – Good End Result. Super Value! Many Conversations But Issues Resolved.

February 24, 2010 By Skip from Powder Springs, Georgia
Client Experience
Application Process: 5 out of 5
Loan Knowledge of Mortgage Banker: 4 out of 5
Loan option(s) offered: 5 out of 5
Customer Service from Mortgage Banker: 5 out of 5
Speed of Closing: 5 out of 5
Level of Mortgage Experience: Bought/Refinanced Multiple Times
Number of times used Quicken Loans: 2 times

My loan officer was Andrew Leopard and we had many conversations but finally got it all ironed out. The important thing is that I received a competitive loan with minimal closing costs. I also dealt with Brian Wright when items were being clarified. We had some confusion on if an appraisal was required and if PMI was needed, but these issues were eventually clarified. Overall, a good experience based upon the end result.

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