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Overall Rating: 5 out of 5

Quicken Loans – Efficient And Professional

March 1, 2010 By Ida from El Paso, Texas
Client Experience
Application Process: 5 out of 5
Loan Knowledge of Mortgage Banker: 5 out of 5
Loan option(s) offered: 5 out of 5
Customer Service from Mortgage Banker: 5 out of 5
Speed of Closing: 5 out of 5
Level of Mortgage Experience: First-Time Home Buyer
Number of times used Quicken Loans: 1 time

Even though I came across this Quicken Loan through the internet, Rick Diaz was extremely helpful. He was patient on waiting for my documents and was not pushy. Sometimes I would call him late at night and he would answer my questions, because I was concerned, first time I do this. I am glad you all were able to help me. Bryan Cederbaum and Linda Derrick were also very helpful.

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