Quicken Loans – Consistent Quick Follow Up During Approval Process
June 8, 2010
By Mark S from Sewell, New Jersey
Level of Mortgage Experience: Returning Client Reviews
Number of times used Quicken Loans: 1 time
| Application Process: | 5 out of 5 |
|---|---|
| Loan Knowledge of Mortgage Banker: | 5 out of 5 |
| Loan options(s) offered: | 5 out of 5 |
| Customer Service from Mortgage Banker: | 5 out of 5 |
| Speed of Closing: | 5 out of 5 |
Number of times used Quicken Loans: 1 time
process was smooth and follow up consistent until day before closing in which I was asked for a copy of my most bank recent checking acct statement which I think should have been asked for by underwriting when submitting my inital documents, especially since I was decreasing the loan amount down to $234k (which was originally requested) from $236K (not sure where that came from)
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