Quicken Loans – Refi Review
August 2, 2010
By gina713 from Omaha, Nebraska
Level of Mortgage Experience: Home Buying Reviews
Number of times used Quicken Loans: 1 time
| Application Process: | 5 out of 5 |
|---|---|
| Loan Knowledge of Mortgage Banker: | 4 out of 5 |
| Loan options(s) offered: | 4 out of 5 |
| Customer Service from Mortgage Banker: | 5 out of 5 |
| Speed of Closing: | 5 out of 5 |
Number of times used Quicken Loans: 1 time
The only thing that was somewhat frustrating was that we ended up having over $900 in unexpected closing costs; but they worked really hard to bring that number down from $1300. Overall it was a good experience to work with Ashley and Jason.
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