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Quicken Loans – Great Communication

Overall Rating: 5 out of 5
August 2, 2010 By RR from West Richland, Washington
Client Experience
Application Process: 5 out of 5
Loan Knowledge of Mortgage Banker: 5 out of 5
Loan options(s) offered: 5 out of 5
Customer Service from Mortgage Banker: 5 out of 5
Speed of Closing: 5 out of 5
Level of Mortgage Experience: Returning Client Reviews
Number of times used Quicken Loans: 1 time

We felt that we knew where we were every step of the way. It was good to know what we needed to do and who to go to for help. The communication also let us know that we were not lost in a sea of people and forgotton. The process was pretty fast also.

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