Quicken Loans – Excellent Coustmer Service. Terrible Underwriter\’s.
June 6, 2010
By Unhappy with Underwriters from Whittier, California
Level of Mortgage Experience: Home Buying Reviews
Number of times used Quicken Loans: 1 time
| Application Process: | 5 out of 5 |
|---|---|
| Loan Knowledge of Mortgage Banker: | 5 out of 5 |
| Loan options(s) offered: | 5 out of 5 |
| Customer Service from Mortgage Banker: | 5 out of 5 |
| Speed of Closing: | 5 out of 5 |
Number of times used Quicken Loans: 1 time
I think its awful that were not aloud to speak with the underwriters to explain certain situations with regards to our loan application. Editor's note: I'm sorry about your experience and I'd like to look into it. Please get in touch with me directly: Kelly@QuickenLoans.com
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