I could not be more pleased, and blessed with my experience with Julie Edwards and her team. She made the whole refinance process easy for me to understnd. She was quite detailed, and very business like, readily available and was able to answer every question I could think of. I felt like she was acting on my behalf, and that we were a team. She was patient and kind until closing. She was extremely knowledgeable, and went over and beyond to make my refinance smooth and easy, every step of the way. I felt like she was my friend, and I was her only client. I salute Quicken Loans for being blessed to have someone of her caliber. My thanks to all of you.