Your Sr Mortgage Broker, Enrique Leon, was a total professional throughout the refinance process we conducted with Quicken Loans. He and the supporting team ensured that I was both clear and satisfied with all steps of the finance program. When I was confused by the "internet" automatic transaction and information sent by Quicken, Enrique and his team acknowledged the inconsistencies with the closing terms and assured me that our agreements were being upheld by Quicken. When I received the final numbers and the preliminary closing papers, the Quicken team did a great job of follow up and resolution of the (minor) issues. Overall, the process was expedient, and the title rep sent by Quicken was an outstanding person... not expected but greatly appreciated. Overall, would do business with Quicken again, would definitely do business with Enrique Leon again. Wilfred Schmedes