Quicken Loans – It Was Fast And Convenient. They Even Came To Our Home In The Evening To Close!
August 6, 2010
By Home Refinancer from Phoenix, Arizona
Level of Mortgage Experience: Home Buying Reviews
Number of times used Quicken Loans: 1 time
| Application Process: | 4 out of 5 |
|---|---|
| Loan Knowledge of Mortgage Banker: | 5 out of 5 |
| Loan options(s) offered: | 4 out of 5 |
| Customer Service from Mortgage Banker: | 5 out of 5 |
| Speed of Closing: | 5 out of 5 |
Number of times used Quicken Loans: 1 time
It was VERY confusing with the number of different people/organizations I had to deal with. Each one didn't know about the other and I didn't know who was doing what. You should tell the applicant who to expect to be contacting them, when and why. Doing the application process over the internet was great and fast.
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