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Quicken Loans – For Me It Was The Best Experence I Ever Had Especially By Phone

Overall Rating: 5 out of 5
August 27, 2010 By G-FORCE from NEWPORT, North Carolina
Client Experience
Application Process: 5 out of 5
Loan Knowledge of Mortgage Banker: 5 out of 5
Loan options(s) offered: 5 out of 5
Customer Service from Mortgage Banker: 5 out of 5
Speed of Closing: 5 out of 5
Level of Mortgage Experience: Home Buying Reviews
Number of times used Quicken Loans: 1 time

First, I was scare to death when I call,because I want to re-finance my house for a long time but I did not want to go throw the headache that come with it. But when Joslynn Child answer the phone, I told her what I was looking for it, and from there she took over, she asked me few questions concern my my finance, and then she started explain me all the opion that I have, and before I knew I was pre aproved, and then I got scare again, because this is like is to good to be truth. But after talk to Joslynn a few time by e-mail I got my conferdence back.She kept me inform of what is going on with my loan, she refer me to Ryan Modica who will help me with paper work.This two persons team make everything so simple and easy for me,especially everything was done by phone e-mail and fax,and I did not even do much of that, they did it all. They were very knowledgeable, professional and patience.I will recommend the Quick Loan to a family member and friends and Joslynn Child and her team to help them. Thank you and may God Bless.

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