I don't know where to begin. I am a divorced, single mother of two children. I was able to get my house in the divorce. I tried every local bank and did not get anywhere. I received an email asking me if I wanted to refinance my house. I thought what do I have to loose, let me try one more time. Within a couple of days starting receiving calls from lenders. I ignored the call being skeptical about banks I never heard of. I received a call from Ryan South. Still skeptical not know anything about Quicken Loans, I gave him a chance. He called me informing me that he would try to help out if he could. He started the application process, within days he got back to me. He told me that I had gotten preapproved. Ryan South, has been wonderful throughout the entire application process with everything from helping me fill out the application process to the end of the closing. WIthout the outstanding knowledge and dedication of Ryan South, this could not have been possible for me to refinance. He has greatly helped me throughout the entire process. Just when I had given up on refinancing my house for myself and my two children, needing to get my mortgage in my name, taking my ex husband off my house, Ryan South was there. I wanted to write the letter letting you at Quicken Loan to let you know that Ryan South is a great asset to your company. There should be more dedicated, knowledge like Ryan South. Ryan has no only helped me refinance my house, he has made this a new start in my life for me and my two children. I now can afford to keep my house. Keep up the great work Ryan! I will continue to let my friends and family and anyone that I come across the great success that I have had with Quicken Loans. I will also continue to recommend Ryan South of Quicken Loans to anyone wanting to buy or refinance a loan for the outstanding and great work he does. He has made my dream of owing my home a reality. It could not have been possible without Ryan. Thank you again Ryan South and Quicken Loans.