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Reviews Categorized as 'First-Time Home Buyer'

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Overall Rating: 5 out of 5

Quicken Loans – For Me It Was The Best Experence I Ever Had Especially By Phone

August 27, 2010 By G-FORCE from NEWPORT, North Carolina

First, I was scare to death when I call,because I want to re-finance my house for a long time but I did not want to go throw the headache that come with it. But when Joslynn Child answer the phone, I told her what I was looking for it, and from there she took over, [...]

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Overall Rating: 5 out of 5

Quicken Loans – The Name Should Be Quickest! Loans.

August 9, 2010 By zelda from andover, Minnesota

My husband had a massive brain aneurisym a yr ago and our income depleted by$ 65,000. I had a huge house payment and working at the hospital and looking like a bleak future(nurses strike)I needed to get a lower house payment. I went online and ended up with Mike Mastrangelo calling me to get the [...]

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Overall Rating: 5 out of 5

Quicken Loans – I Got It Done Quickly With Quicken

August 3, 2010 By Charles from Washington, Washington DC

I started by calling Quicken when a certain non-profit just didn’t seem to want my business. After the first conversation, I knew I was going to be using Quicken. They offered a great product and their staff remained patient with me even though I called them literally 10 times a day. I will be recommending [...]

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Overall Rating: 5 out of 5

Quicken Loans – WORKING WITH GERARD EXEEDED MY EXPECTATIONS OF QUICKEN

August 3, 2010 By shak from KINGWOOD, Texas

Working with Gerard Lemionet exceeded my expectations on teh loan process and particularly with Quicken loans. Throughout the process Gerard not only effectively communicated and kept me comfortable, but he was always reachable, always available and did exactly what he said he would when he said he would. This gave me a huge sense of [...]

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Overall Rating: 5 out of 5

Quicken Loans – Exemplary Service

August 3, 2010 By Tiffany from Hendersonville, North Carolina

Being a first time homebuyer, this was a trying experience for me. My mortgage banker was Jason Pitts and my customer care representative was Jason Graff. Both men were wonderful! They always answered the phone or returned my phone calls promptly. They were very kind and did everything possible to make this an enjoyable experience [...]

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Overall Rating: 5 out of 5

Quicken Loans – The Process Was Quick, Easy And Professionally Done.

August 3, 2010 By Jan from Idyllwild, California

I was dubious about applying for a loan over the internet but the loan officer, Rick Diaz, was most helpful in explaining the process and took me step by step through it. Everyone that I came in contact with was most helpful and professional. It was the best loan experience I have had.

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Overall Rating: 0 out of 5

Quicken Loans – Closed Client Review

July 22, 2010 By

Brandon was very helpful and knowledgable.  He helped me understand a greatdeal more about mortgage loans.  he was always friendly and patient – Thank you Brandon!!

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Overall Rating: 0 out of 5

Quicken Loans – Mr. Burnstein did a good job.

July 2, 2010 By Read more >>
Overall Rating: 1 out of 5

Quicken Loans – Sorry But You Took My Money And Did NOT Give Me A Loan.

July 1, 2010 By Cavaliers from Winter, Wisconsin

Obama refin program is a lie. You lead me believe you could help me.
Editor’s Note: Thanks for your review. I’m sorry your refinance didn’t turn out as you expected. Without knowing all the specifics of your loan, I’m unable to know the reasons for why this happened. I’d be happy to look into it [...]

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Overall Rating: 5 out of 5

Quicken Loans – Amazing And Wonderful!!!

June 30, 2010 By Dragana from Las Vegas, Nevada

Since the beginning of my mortgage process, I felt as if I was only customer. Huda Saaidi, my mortgage banker, had a professional courtesy and patience to walk me through, step by step, answer all my questions and concerns thoroughly down to last detail, so that I (first time home buyer) can understand the process. [...]

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