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Reviews Categorized as 'First-Time Refinance'

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Overall Rating: 5 out of 5

Quicken Loans – Quicken Is A Great Company

August 27, 2010 By Mike from Snohomish, Washington

I recently refinanced my home utilizing Quicken Loans’ services. From beginning to end (less than 3.5 weeks) I was overwhelmed with the professional and expeditious service provided by all of their, highly trained and caring, personnel. What I thought I could liken to a visit with the dentist actually turned out to be a [...]

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Overall Rating: 5 out of 5

Quicken Loans – It Was A Great

August 27, 2010 By Tommy from Hapeville, Georgia

Enjoyed the experience. It was quick and easy. I always hated to refinance due to the experience but the staff and procedures made it a great refinance. Thank you to the Quicken Loans staff, Andrea Vattanapateep, Jessica Justus, Amanda Lorenz and Katie Emig.
Everyone helped us with our questions and procedure. I [...]

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Overall Rating: 5 out of 5

Quicken Loans – I Just Save Me Lots Of Money From Refinancing With The Help With Quicken…..

August 26, 2010 By EXPERIENCE WITH QUICKEN from corpus christi, Texas

In a nutshell i really didn’t know none of this refinance bussiness,so i was kind of skeptical at first..All i know is now im telling everyone how easy it was to refinance my house..I had nothing but good experience with Rick Diaz and his contact team.Im so glad i dealt with people that wanted [...]

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Overall Rating: 5 out of 5

Quicken Loans – It Was Wonderful, Questions Answered Quickly, Closing Quickly, Cannot Say Enough, Very Happy

August 10, 2010 By terry from clinton township, Michigan

Bree Brenhan and Jason Arnet are two great people to work with. I gave Bree a little bit of a hard time about some questions she kept her cool and it was appreciated. Our closing was here at the house the rep was nice, friendly and helpful can\’t believe it was so easy.

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Overall Rating: 5 out of 5

Quicken Loans – Great Service And Great Process.

August 10, 2010 By jujer from Dolton, Illinois

The only problem we had was that each time we would submit a requested routine financial or credit statement, Quicken would request more detailed information about it (like source of a bank deposit, terms of my tax-deferred retirement plan etc.). And then they would ask for a couple of more pieces of information and [...]

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Overall Rating: 5 out of 5

Quicken Loans – Exceptional Mortgage Team, Very Well Organized, Kept Me In The Loop From A To Z!!

August 5, 2010 By Joey from Yukon, Oklahoma

Rick Diaz is a professional, no doubt. He was courteous, and wise, and the best person possible that I could have had working on my loan. Rick made it easy, and I was comfortable speaking with him about my personal information. I never had to wonder what was going on with my loan because Rick [...]

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Overall Rating: 5 out of 5

Quicken Loans – Convenience, Speed, And Professionalism

August 3, 2010 By KateT from Glassboro, New Jersey

Thirty seconds after filling out an online form to check mortgage rates our home phone began to ring. The first mortgage banker who called told me to \”chillax\” when I voiced that I found his call a little bit intrusive (I had literally submitted the form less than a minute before he called). Immediately upon [...]

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Overall Rating: 5 out of 5

Quicken Loans – The Process Was Quick, Easy And Professionally Done.

August 3, 2010 By Jan from Idyllwild, California

I was dubious about applying for a loan over the internet but the loan officer, Rick Diaz, was most helpful in explaining the process and took me step by step through it. Everyone that I came in contact with was most helpful and professional. It was the best loan experience I have had.

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Overall Rating: 5 out of 5

Quicken Loans – Spectacular Support From Start To Finish!

August 2, 2010 By T. Damise Ross from Dallas, Texas

My experience with Quicken Loans has been nothing short of spectacular. I’ve been impressed every step of the way. Jonathan Smart made the whole process a breeze, and he got it done in no time–completely UNLIKE CITIMORTGAGE & CHASE who made every component of the application process hell. I knew Quicken was different the first [...]

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