Quicken Loans Reviews Customer Service Ratings

Quicken Loans – Online Is Quick And Easy

A Quicken Loans Client — Tue, 02 Mar 2010 20:41:10 +0000

Rick Diaz, our mortgage banker, was an excellent source of information and help. He made the process go smoothly and quickly and easy. We love the ONLINE process.

Quicken Loans – PROFESSIONAL AND TIMELY

A Quicken Loans Client — Tue, 02 Mar 2010 20:39:35 +0000

RICK DIAZ AND KEVIN DAUGHERTY WERE EXTREMELY HELPFUL WITH OUR REFINANCE. THERE WERE MANY HURDLES, HOWEVER RICK STAYED ON TOP OF EACH DETAIL AND OUR LOAN WAS CLOSED IN A TIMELY MANNER. WE WOULD HIGHLY RECOMMEND THIS TEAM TO ANYONE NEEDING THEIR SERVICES.

Efficient And Professional

A Quicken Loans Client — Mon, 01 Mar 2010 20:23:40 +0000

Even though I came across this Quicken Loan through the internet, Rick Diaz was extremely helpful. He was patient on waiting for my documents and was not pushy. Sometimes I would call him late at night and he would answer my questions, because I was concerned, first time I do this. I am glad you all were able to help me. Bryan Cederbaum and Linda Derrick were also very helpful.

Quicken Loans – Professional Courtesy

A Quicken Loans Client — Thu, 25 Feb 2010 20:35:24 +0000

I was drowning myself in debt when I came across an advertisement on possible lower by bills which then brought me to quicken loans. I got a hold of Rick Diaz. Initially I did not qualify then we waited 5 months and began the process. 4- 6 weeks later. Rick Diaz and Bryan Cedarbaum were very helpful and answered and questions. They also referred me to customer service on some other issues. I think her name was Linda. All questions were answered and everything went through.

Quicken Loans – Good End Result. Super Value! Many Conversations But Issues Resolved.

A Quicken Loans Client — Wed, 24 Feb 2010 20:36:21 +0000

My loan officer was Andrew Leopard and we had many conversations but finally got it all ironed out. The important thing is that I received a competitive loan with minimal closing costs. I also dealt with Brian Wright when items were being clarified.
We had some confusion on if an appraisal was required and if PMI was needed, but these issues were eventually clarified.
Overall, a good experience based upon the end result.

Quicken Loans – Professional & Fast

A Quicken Loans Client — Tue, 23 Feb 2010 20:14:46 +0000

I thoroughly enjoyed working with Lara Zerilli. The whole process from start to finish was handled quickly and professionally. Lara answered all my questions which were many. I felt that her goal was to match us with the right mortgage and we are very happy with the outcome. Thanks Lara.

Quicken Loans – Fast, Easy, Accurate!

A Quicken Loans Client — Fri, 19 Feb 2010 21:58:29 +0000

I have gone through this process many times in my life and it has NEVER been easier than Quicken made it. They keep you informed the whole way through the process so you don’t feel like you’re doing this alone at all. I was completely satisfied and impressed by the ease of it all. Michael and his team really put me in a good place. Everything thay said would happen DID. I got a home loan and am saving money in the process. My wife and I are very pleased and would definitly work with Quicken in the future.

Quicken Loans – Quick And Courteous

A Quicken Loans Client — Tue, 16 Feb 2010 20:31:34 +0000

Quicken Loans provided quick and courteous service making the refinancing process easy and stress free.

Quicken Loans – Smooth!

A Quicken Loans Client — Tue, 16 Feb 2010 20:14:43 +0000

Bridgett Peinkofer was very efficient, and so were her associates. It was a pleasure to do business with Quicken–we would certain use your services again!

Thank you!

Quicken Loans – Great To Work With.

A Quicken Loans Client — Wed, 10 Feb 2010 21:17:02 +0000

The communication with the loan officer was outstanding. The loan was processed very quickly. It was a pleasure to work with Quicken.