Quicken Loans Reviews and Customer Service Ratings » Awesome

FIVE STARS!!!!!

A Quicken Loans Client — Thu, 28 Jul 2011 21:00:41 +0000

Gina was AWESOME as the key contact person. This ended up being a VERY difficult file. She was 100% on top of it. I was very impressed. THANKS GINA:)

Quicken Loans – Great Experience

A Quicken Loans Client — Thu, 24 Feb 2011 16:58:15 +0000

Both Waseem and Jason were awesome! After the first conversation with eachof them,I felt that they truely had our best interests in mind! It was agreat experience.

Quicken Loans – Went Above My Expectations

A Quicken Loans Client — Fri, 07 Jan 2011 18:03:10 +0000

Quicken Loans went above my expectations. Consistency is awesome. I lovethe binded copies for my records. Closing attorney was very knowledgeableof all documents and very courteous.

Quicken Loans – Awesome Job!

A Quicken Loans Client — Mon, 03 Jan 2011 21:59:15 +0000

was very fast and easy! awesome job!!

Quicken Loans – Awesome!

A Quicken Loans Client — Tue, 07 Dec 2010 16:27:00 +0000

I was very impressed with the professionalism of Rick Diaz. It was obvious he was very knowledgeable and very concerned with meeting my requirements in a refinance. He was also courteous and friendly. The loan went very smoothly. All of the other support personnel were awesome as well. You can tell that Quicken has all the processes in place to respond to their customers in timely & professional ways; nothing was overlooked, no call went un-returned. The whole experience renewed my faith that companies can provide a great product & great customer service, if they really want to! I can’t wait to recommend Quicken to my family & freinds.

Quicken Loans – My Quicken Loans was Awesome

A Quicken Loans Client — Thu, 02 Dec 2010 20:44:55 +0000

The experience was easy, smooth and took my concerns in to mind. Goingthrough the computer and my quicken loans was awesome, best part of theprocess.

Quicken Loans – Awesome!

A Quicken Loans Client — Wed, 13 Oct 2010 18:20:54 +0000

I was amazed how simple this entire process was! I loved the specialdetails handled by Tynina and Nick. They are awesome!

Quicken Loans – WORKING WITH GERARD EXEEDED MY EXPECTATIONS OF QUICKEN

A Quicken Loans Client — Tue, 03 Aug 2010 21:00:36 +0000

Working with Gerard Lemionet exceeded my expectations on teh loan process and particularly with Quicken loans. Throughout the process Gerard not only effectively communicated and kept me comfortable, but he was always reachable, always available and did exactly what he said he would when he said he would. This gave me a huge sense of trust that Quicken was the company to work with. Compared to any other lender (note i have had 4 loans with Wells in the past 5yrs), I have never had such customer service throughout the process. Many times you cannot even reach your banker with other large banks/ lenders. A final plus was Quickens effective and consistent communications shown passing information, i.e. when i called for an update everyone and anyone at Quicken had the exact same information. Gerard would place up to the minute communications on the loan and i would see the same status on my quicken website. THIS WAS AWESOME. Thank you Gerard, i definitely would do this over with you in a heart beat, and you have my business commitment for life…..now thats a strong statement but Qquicken leaves me now choice no other bank can compete with Quicken on efficiency and customer service.

Quicken Loans – Rick Was Awesome

A Quicken Loans Client — Tue, 03 Aug 2010 20:49:50 +0000

Rick Diaz was very efficient, he did what he said he would when he said it would happen. It was very easy and safe doing this on line. THanks Curtis, & Leanne

Quicken Loans – Awesome!!

A Quicken Loans Client — Tue, 11 May 2010 18:16:48 +0000

Rarely have i seen a group of people so dedicated and relentless to achieve their goals. Our personal banker Duane Ehler was superb. We had many obstacles to overcome and he walked through them with the most courteous and professional manner i have ever seen. I will always recommend Quicken to everyone.