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Reviews Tagged ‘Customer Service’

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Overall Rating: 0 out of 5

I will recommend Quicken Loans to friends and family

January 24, 2012 By

Nate @ extension 31089 was very helpful. After explaining my goals, He crunched my numbers and stated i needed to stay where im at. Other mortgage companies crunched my numbers and wanted me to add my car loan to make the numbers work for “THEM”! Even though i did not refi, I will recommend Quicken [...]

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Overall Rating: 0 out of 5

She truly went the “extra” mile

January 18, 2012 By

Melissa Heikkinen did an amazing job helping me close this loan! It was long, tedious and difficult job. She truly went the “extra” mile. She is personble, dedicated and honest. If it had not been for all she did I wouldn’t have been able to proceed to closing. You at Quicken are very fortunate to [...]

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Overall Rating: 5 out of 5

QUICKEN LOANS ROCKS!!

September 1, 2011 By snpasadena

MY JOURNEY BEGAN IN MARCH FINDING A LENDER FOR A CONDO IN PANAMA CITY BEACH, FL. I THOUGHT SURELY WITH GOOD CREDIT SCORES AND LOW DEBT RATIOS IT WOULD BE A CINCH TO FIND ONE. UNFORTUNATELY, THAT WAS NOT THE CASE. AFTER THE BUBBLE BURST, PCB PUT OUT THE “CLOSED” SIGN TO NEW PURCHASES AND [...]

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Overall Rating: 5 out of 5

Quicken Loans – Best mortgage loan experience I have had in over 40 yrs

January 28, 2011 By William H. from Atascadero, CA

great loan management team. Extremely knowledgeable, responsive, and customer service oriented. Best mortgage loan experience I have had in over 40 yrs of purchasing/refinancing loans

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Overall Rating: 5 out of 5

Quicken Loans – Taken This Process to the Next Level!

November 10, 2010 By Kevin M. from Arlington, VA

Quicken has taken this process to the next level! This was a great experience. Perhaps think about a different gift to include with the closing package. ithought the baseball cards were a little weird.

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Overall Rating: 5 out of 5

Quicken Loans – Excellent Customer Service

October 12, 2010 By Michael S. from Franklin, NC

We received excellent customer service from Quicken Loans. We were keptabsent of all during the process of this loan.

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Overall Rating: 5 out of 5

Quicken Loans – WORKING WITH GERARD EXEEDED MY EXPECTATIONS OF QUICKEN

August 3, 2010 By shak

Working with Gerard Lemionet exceeded my expectations on teh loan process and particularly with Quicken loans. Throughout the process Gerard not only effectively communicated and kept me comfortable, but he was always reachable, always available and did exactly what he said he would when he said he would. This gave me a huge sense of [...]

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Overall Rating: 5 out of 5

Quicken Loans – Great Service

July 22, 2010 By Lynne

I was very impressed with the quick return calls I had with any questions and also the update on how the loan process was coming. I got the Interest rate I have every experieced in the 19 years that I have been a homeowner. Carson Kelly worked with me and he was always getting back [...]

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Overall Rating: 5 out of 5

Quicken Loans – To Quicken Loans, The Greatest Of Thanks From A Happy Family.

May 18, 2010 By Thankfull Rob

Without the help, patience, and enthusiastic encouragement from Rick Diaz, Beth Babcock, and the rest of great staff at Quicken Loans, my first time home buyers experience would have been like running up a muddy slope. These people really know their business. With the ability to walk in with a preapproval letter, and the family [...]

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Overall Rating: 5 out of 5

Quicken Loans – Great Service!

April 27, 2010 By Vernon

To Whom It May Concern: Once again Quicken came through, and that wouldn\’t have been possible without the great attention & customer service given by Cameron Piggot! Sincerely, Vernon Masongsong

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