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Reviews Tagged ‘Customer Service’

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Overall Rating: 5 out of 5

Quicken Loans – WORKING WITH GERARD EXEEDED MY EXPECTATIONS OF QUICKEN

August 3, 2010 By shak from KINGWOOD, Texas

Working with Gerard Lemionet exceeded my expectations on teh loan process and particularly with Quicken loans. Throughout the process Gerard not only effectively communicated and kept me comfortable, but he was always reachable, always available and did exactly what he said he would when he said he would. This gave me a huge sense of [...]

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Overall Rating: 5 out of 5

Quicken Loans – Great Service

July 22, 2010 By Lynne from Spokane, Washington

I was very impressed with the quick return calls I had with any questions and also the update on how the loan process was coming. I got the Interest rate I have every experieced in the 19 years that I have been a homeowner. Carson Kelly worked with me and he was always getting back [...]

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Overall Rating: 5 out of 5

Quicken Loans – To Quicken Loans, The Greatest Of Thanks From A Happy Family.

May 18, 2010 By Thankfull Rob from Hemet, California

Without the help, patience, and enthusiastic encouragement from Rick Diaz, Beth Babcock, and the rest of great staff at Quicken Loans, my first time home buyers experience would have been like running up a muddy slope. These people really know their business.
With the ability to walk in with a preapproval letter, and the family like [...]

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Overall Rating: 5 out of 5

Quicken Loans – Great Service!

April 27, 2010 By Vernon from Granada Hills, California

To Whom It May Concern:
Once again Quicken came through, and that wouldn\’t have been possible without the great attention & customer service given by Cameron Piggot!
Sincerely,
Vernon Masongsong

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Overall Rating: 5 out of 5

Quicken Loans – BEST HOME LOAN EXPERIENCE I EVER HAD.

April 20, 2010 By REED from QUEEN CREEK, Arizona

GREAT EMPLOYEES. BUSINESS WAS ALL COMPLETED QUICKLY. NO PROBLEMS AND FAIR PRICING. THAT SHOULD SUM IT ALL UP.

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Overall Rating: 5 out of 5

Quicken Loans – Outstanding Service Provided

April 12, 2010 By Sue from Central, Arizona

Our banker, Michael Amine, provided outstanding, knowledgeable, professional and friendly service. Mr Amine answered all our questions with courtesy, even the really dumb questions the poor man had to endure, maintaining poise and providing a smooth, timely satisfying outcome for us. I will certainly be contacting him and him only in the future regarding my [...]

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Overall Rating: 5 out of 5

Quicken Loans – Great Employees

April 12, 2010 By Kim from Maple Shade, New Jersey

Rick and Mat were very helpfull and friendly. I really enjoyed meeting Rick Diaz he is very personable which made the loan process alot easier. They are both very commited and good employees.

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Overall Rating: 5 out of 5

Quicken Loans – Best Mortgatge Experience I’ve Ever Had, Bar None!

March 29, 2010 By J42643 from Sun City West, Arizona

Quicken has the mortgage and refinance processs down to a science. I’ve never had such a professional and smooth transaction and have already recommended to friends and family that for ease of mind, fantastic follow thru and follow up, great customer service and the absolute ease of transaction, Quicken is the place to go. From [...]

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Overall Rating: 5 out of 5

Quicken Loans – Efficient And Professional

March 1, 2010 By Ida from El Paso, Texas

Even though I came across this Quicken Loan through the internet, Rick Diaz was extremely helpful. He was patient on waiting for my documents and was not pushy. Sometimes I would call him late at night and he would answer my questions, because I was concerned, first time I do this. I am glad you [...]

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Overall Rating: 5 out of 5

Quicken Loans – Professional Courtesy

February 25, 2010 By Ida from El Paso, Texas

I was drowning myself in debt when I came across an advertisement on possible lower by bills which then brought me to quicken loans. I got a hold of Rick Diaz. Initially I did not qualify then we waited 5 months and began the process. 4- 6 weeks later. Rick Diaz and Bryan Cedarbaum were [...]

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