Quicken Loans Reviews and Customer Service Ratings » Excellent

Quicken Loans has excellent customer service

jbrown1 — Tue, 07 Feb 2012 15:53:08 +0000

Why do we keep going back to QuickenLoans? This was the third time my husband and I have refinanced. All we had to do was supply some information and QuickenLoans did all the rest. We liked how we could check the status of our loan on line 24/7 and we closed within 2 weeks. Plus, QuickenLoans has excellent customer service. They are always available to answer our question. Thanks to everyone for making this so easy!

Fast, Friendly, And Efficient Process

A Quicken Loans Client — Tue, 30 Aug 2011 17:08:16 +0000

I was rather shocked – and very pleasantly surprised – that a company as large as Quicken left me so completely satisfied. In todays global market so many companies see only numbers and this results in cold, impersonal customer service. I even find this to be the case at local banks. It tends to make you jaded. Which is why this was such a gratifying experience for me. “Cold, impersonal service” couldn’t have been futher from the truth with the Quicken team that processed my loan. Granted; turning a profit is the name of the game for any company. But the attention to detail and warm personal service Quicken delivered will ensure that it will continue to turn a profit year after year while it’s cold, impersonal competitors flounder and fail. I would be remiss if I did not single Ranimol out for her handling of my account. This lady is on top of it. I’m hoping that Quicken recognizes this and is compensating her accordingly! Quicken has the formula for continued success. It’s about satisfied customers…and they definitely “get that”.

Quicken Loans – Excellent

A Quicken Loans Client — Tue, 22 Mar 2011 20:34:52 +0000

Great, speedy, excellent, well done

Quicken Loans – Excellent

A Quicken Loans Client — Fri, 18 Feb 2011 15:31:43 +0000

Excellent, knowledgeable and courteous

Quicken Loans – excellent work

A Quicken Loans Client — Mon, 31 Jan 2011 17:19:08 +0000

excellent work by everyone especially greg conley

Quicken Loans – First Class Company

A Quicken Loans Client — Mon, 03 Jan 2011 21:50:10 +0000

Excellent, a first class company and employees a true pleasure to dobusiness with

Quicken Loans – Went Over and Above

A Quicken Loans Client — Mon, 06 Dec 2010 22:04:17 +0000

I workedwith Michael from 6/30/10-7/30/10 and then given to Joe. Joe waspolite and professional but my experience with Michael was excellent. Hewas very concerned and went over and above to help get my loan approved andclosed.

Quicken Loans – Loved Signing Documents Online

A Quicken Loans Client — Mon, 06 Dec 2010 21:38:22 +0000

Everything was excellent. Loved the signing of documents online.

Quicken Loans – Excellent

A Quicken Loans Client — Mon, 06 Dec 2010 20:14:46 +0000

Quicken Loans’ Mortgage Banker and Client Care Specialist were excellent.They were very helpful and were in contact with me often.

Quicken Loans – Entire Team is Wonderful

A Quicken Loans Client — Thu, 02 Dec 2010 21:36:10 +0000

Your entire “team” is wonderful- your “team approach” is excellent. Ican’t express how terrific if was dealing w/Jared, Daniel and even Sarahbefore closing! Bravo to you all!