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Reviews Tagged ‘First-Time Home Buyer Reviews’

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Overall Rating: 5 out of 5

Quicken Loans – Simply The Best

October 1, 2010 By mstar

“I would definitely recommend QL to anyone. The entire team provided exceptional service in particular Mark Willinger and Erin Cullison. They worked extra hours to close in the shortest possible time. A+ company. I like their website that keeps you informed of the progress, online signing of documents, mobile notary and… a nice closing package [...]

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Overall Rating: 5 out of 5

Quicken Loans – Stress Free.

September 13, 2010 By Judy

Refinancing this time was the most pain free experience I have ever had. EVERYTHING was done by Quicken representatives. I only had to fax what was needed and signed the final papers at home. If I ever refinance again or know anyone who is going to, I will definitely recommend Quicken Loans. Every person that [...]

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Overall Rating: 5 out of 5

Quicken Loans – Daniella Murcko

September 9, 2010 By malcorn

Daniella was THE MOST HELPFUL person during this entire process! With never having bought a house before she made things so simple and easy to understand. Anytime we had a question we would call her and if we didn’t get her right away she returned our call within 5 minutes! Our realitor and title people [...]

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Overall Rating: 1 out of 5

Quicken Loans – Very Bad Experience. I Would Never Us Quicken Loans Again.

September 9, 2010 By sg

I was not happy with my loan process. I believe quicken loans overcharges for the loan points and does a poor job of customer service. I was under the impression that they would keep my loan for the life of the loan but my loan was sold before I even made the first payment and [...]

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Overall Rating: 0.5 out of 5

Quicken Loans

September 6, 2010 By Joy W. from Alexandria, VA

we dealt with over 5 different people in 2 months to prepare one loan. Wewere bumped around; some of whom were extremely nice. some werenon-responsive; days with/out response to emails and phone calls!Clericial errors on paperwork ( repeated on good faith estimate). We werevery dissappointed with the overall process and very surprised by the lackof [...]

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Overall Rating: 2 out of 5

Quicken Loans – Avoid Like The Plague

September 2, 2010 By pathenry47

Totally misleading as to who would actually hold the mortgage. Repetitive \”emergency\” requests for documents already submitted. Had to deal with at least 3 different people. Was told the sales person was an \”executive mortgage banker\” God help us all. Process took way too long. Rate was not better than could have been offered locally [...]

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Overall Rating: 2 out of 5

Quicken Loans – Very Bad Experience

September 2, 2010 By disgruntled in kentucky

Was trying to refinance my house, was told everything was good, credit, etc.., i was set up with a loan, told what my payment would be, what my fixed interest rate would be, sent 400.00 for the application fee..appraiser came out, appraised my house way below where it should have been(refinancers, property does not count [...]

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Overall Rating: 5 out of 5

Quicken Loans – Quicken Loans Review

September 1, 2010 By Mary M. from Warrenton, OR

(name confidential) the notary came to the house at our convenience. Shewas (unlegible) to work with. Thank You for sending her again

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Overall Rating: 2 out of 5

Quicken Loans – Charges/Fees Revealed At Last Minute

August 30, 2010 By Chris

During the application process we were passed off to a new representative two times after beginning the process. As we were ready to close the last rep let us know there would be a $5000.00 (Five thousand dollars!)fee added. This amount was NEVER mentioned until the end and we were ready to close. This technique [...]

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Overall Rating: 5 out of 5

Quicken Loans – For Me It Was The Best Experence I Ever Had Especially By Phone

August 27, 2010 By G-FORCE

First, I was scare to death when I call,because I want to re-finance my house for a long time but I did not want to go throw the headache that come with it. But when Joslynn Child answer the phone, I told her what I was looking for it, and from there she took over, [...]

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