Quicken Loans Reviews Customer Service Ratings » Friendly

Quicken Loans – Easy, Detailed, Friendly, Knowledgeable.

A Quicken Loans Client — Mon, 26 Jul 2010 14:51:00 +0000

Working the details and paperwork for a home refinance with Quicken Loans was very easy. Their web-site is extremely easy to use when updating paperwork and determining what is needed next. My loan adviser, Gerard Lemionet, was easy to reach, very responsive, knowledgable, courteous, and patient as I worked to understand the different options and timelines available to me. Unlike another large financial institution I had worked with, Quicken Loans promised to complete all refinance actions and close the loan within 30 days and they kept to their word and did it!

Quicken Loans – Great

A Quicken Loans Client — Thu, 27 May 2010 20:48:57 +0000

The company made sure everything was correct and the process moved quickly. They helped out in everyway possible and were very freindly. I would recommend this company to any one looking for a house to buy.

Quicken Loans – Outstanding Service Provided

A Quicken Loans Client — Mon, 12 Apr 2010 20:53:56 +0000

Our banker, Michael Amine, provided outstanding, knowledgeable, professional and friendly service. Mr Amine answered all our questions with courtesy, even the really dumb questions the poor man had to endure, maintaining poise and providing a smooth, timely satisfying outcome for us. I will certainly be contacting him and him only in the future regarding my mortgage questions.

Quicken Loans – Great Employees

A Quicken Loans Client — Mon, 12 Apr 2010 20:50:51 +0000

Rick and Mat were very helpfull and friendly. I really enjoyed meeting Rick Diaz he is very personable which made the loan process alot easier. They are both very commited and good employees.

Quicken Loans – Good, Friendly Process

A Quicken Loans Client — Thu, 25 Mar 2010 15:30:48 +0000

Your people were helpful and good to work with.

Quicken Loans – Great People To Deal With..

A Quicken Loans Client — Tue, 09 Feb 2010 00:50:52 +0000

i think the title says it all, just kind and friendly people to do a normaly complicated procedure and make easy on everyone..

Quicken Loans – Fast And Easy

A Quicken Loans Client — Tue, 09 Feb 2010 00:46:11 +0000

Very friendly and easy to get in touch with if you need something.

Quicken Loans – It Was A Very Simple, Quick And Pleasant Experience.

A Quicken Loans Client — Tue, 15 Dec 2009 17:10:46 +0000

I was very suprised at how simple and quick the whole process was. I had tried to re-fi with another company earlier in the year and was told by them that the process would take 2-1/2 to 3 weeks, not so. But with Quicken Loans their operation was very organized and well executed. Their staff was very knowledgeable and friendly.

Quicken Loans – Quick. Easy. Efficient Process.

A Quicken Loans Client — Mon, 14 Dec 2009 15:38:39 +0000

The system and process was very efficient and easy. I felt well informed of my loan status from the initial steps to the closing table. The contacts I dealt with along the way were professional, responsive, and friendly. I did have to negotiate a few of the terms along the way….however I felt the programs overall were very competitive.

Quicken Loans – Easy! The Process Was Painless.

A Quicken Loans Client — Thu, 10 Dec 2009 14:52:34 +0000

From the moment I requested information, I was in contact with competent and friendly professionals. I attempted to use a local bank-one I have stock in, and their hours were not conducive to my work schedule. Quicken staff made the process so easy. It was impossible to say no! It was a pleasure signing the closing documents in my own home. The hardest part of the process was collecting the information needed for the application.