Quicken Loans Reviews and Customer Service Ratings » Information

Quicken Loans – Very Satisfied

A Quicken Loans Client — Mon, 25 Oct 2010 18:39:42 +0000

I was very satisfied with the help and information which made this mucheasier to understand and complete. Each person I worked with was verycourteous.

Quicken Loans – Online Is Quick And Easy

A Quicken Loans Client — Tue, 02 Mar 2010 20:41:10 +0000

Rick Diaz, our mortgage banker, was an excellent source of information and help. He made the process go smoothly and quickly and easy. We love the ONLINE process.

Quicken Loans – Loan Modification – Like Winning The Lottery

A Quicken Loans Client — Fri, 29 Jan 2010 20:45:49 +0000

The entire Quicken Loans team was phenomenal. In contacting us and describing the loan modification offer from the lender, my wife and I were skeptical. It sounded too good to be true. The skeptimism stemmed from the climate at the time, with scams, etc., and we did our due diligence to confirm. Needless to say, the Quicken Loans team was helpful, provided information and answered all our questions, and more importantly, with cheerful patience. They made an otherwise cumbersome process as easy as possible. We were approved for the loan modification last year which was extremely timely, given the current economic circumstances. In dealing with Quicken Loans, we only had a positive experience.

Quicken Loans – Easy! The Process Was Painless.

A Quicken Loans Client — Thu, 10 Dec 2009 14:52:34 +0000

From the moment I requested information, I was in contact with competent and friendly professionals. I attempted to use a local bank-one I have stock in, and their hours were not conducive to my work schedule. Quicken staff made the process so easy. It was impossible to say no! It was a pleasure signing the closing documents in my own home. The hardest part of the process was collecting the information needed for the application.

Quicken Loans – Very Professional And Helpful

A Quicken Loans Client — Tue, 10 Nov 2009 23:38:11 +0000

We worked with Jamie Purcell and she did an outstanding job. From the very first call, she was friendly, gave great information, and was extremely helpful. She guided us throughout our whole loan process and made sure everything was going smoothly. I would recommend her to anyone.

Quicken Loans – Satisfactory

A Quicken Loans Client — Mon, 05 Jan 2009 22:49:28 +0000

I was somewhat hesitant during the process due to information changing each time I discussed calculations over the phone. I had to make additional calls to understand the rates, amounts, etc.

Quicken Loans – Continued Excellent Service

A Quicken Loans Client — Wed, 17 Sep 2008 05:00:00 +0000

Always positive and committed to finding the best option available in refinancing our home debt. Bankers are aware that customer service is important and they focus on being honest and quick to respond to requests for updates and information.

Quicken Loans – Want To Buy More!!

A Quicken Loans Client — Mon, 21 Apr 2008 05:00:00 +0000

As a first time home buyer I had little knowledge and alot of fears. All that changed after the first conversation with Stephanie, my banker. She was very informative, she even gave me information about the things I didn’t know to ask about. She was always available to take my calls if she wasn’t she would call me back within minutes! The whole experience was so easy and pleasant that I wish I could take out more loans!!