Quicken Loans Reviews and Customer Service Ratings » Pleasant

Easy Re-FInance

A Quicken Loans Client — Thu, 01 Sep 2011 14:56:34 +0000

My experience with Quicken Loans came about as the result of a conversation with a friend who had used Quicken Loans several times. My first contact was with my mortgage broker, Heather Kroot, who made this experience easy and rather fun, as Heather is a fun kind of person. We both underwent foot surgery shortly after our first conversation and she never neglected to ask me how I was feeling. When I had questions about my re-fi, Heather was always available to offer an explanation and sooth my frazzled nerves. I felt that we had become friends through the 2 1/2 month process. Tara Bingham, who worked with Heather, was also lovely and professional. She repeatedly apologized for “disturbing me”, when she had to check in with me regarding my processing of the various documents needed for the re-financing. There were other people who also helped along the way and although nameless, everyone was very professional and extremely pleasant. There is no doubt that I would recommend Quicken Loans to anyone I know interested in refinancing a home and I would strongly recommend Heather and her team for their assistance.

Quick And Efficient

A Quicken Loans Client — Mon, 08 Aug 2011 21:16:42 +0000

So far everyone has been extremely helpful and very pleasant to work with. This is a tedious process and so much paperwork, but everyone is following up to make sure everything is accurate.

Pleasant Surprise!

A Quicken Loans Client — Sat, 06 Aug 2011 21:16:38 +0000

I was very surprised when Allan Bogan called ME within one business day of ratified contract to let me know that the buyer had applied for her loan and was qualified to purchase my listing. I’m very impressed!

Quicken Loans – Helped Me Every Step of the Way

A Quicken Loans Client — Tue, 15 Mar 2011 16:06:45 +0000

Bill was very pleasant to work with and helped me every step of the way

Quicken Loans – Very Pleasant

A Quicken Loans Client — Tue, 01 Mar 2011 16:18:39 +0000

Everything was handled in a professional manner and everyone was verypleasant.

Quicken Loans – Pleasant

A Quicken Loans Client — Fri, 25 Feb 2011 21:58:40 +0000

Professional, painless and even pleasant. Wondering why I waited solong…

Quicken Loans – Great service

A Quicken Loans Client — Mon, 31 Jan 2011 17:24:02 +0000

Great service need appreciated i can not say enough a lot the lengths and effort to get the mortgage done. every person i dealt with was professional. great job christina!! and pleasant!

Quicken Loans – Recommend

A Quicken Loans Client — Mon, 10 Jan 2011 19:34:26 +0000

All reps we worked with were both pleasant and efficient- would recommendyour company to our friends

Quicken Loans – Very Pleasant Refi

A Quicken Loans Client — Fri, 12 Nov 2010 18:52:13 +0000

It was one of the very pleasant Refi transactions I have ever done in mylife.

Quicken Loans – Extremely Pleasant and Helpful

A Quicken Loans Client — Fri, 12 Nov 2010 18:24:22 +0000

Everyone I spoke to was extremely pleasant and helpful. I could not haveasked for a better team!