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Reviews Tagged ‘pleased’

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Overall Rating: 5 out of 5

Quicken Loans – Exemplary Service

August 3, 2010 By Tiffany from Hendersonville, North Carolina

Being a first time homebuyer, this was a trying experience for me. My mortgage banker was Jason Pitts and my customer care representative was Jason Graff. Both men were wonderful! They always answered the phone or returned my phone calls promptly. They were very kind and did everything possible to make this an enjoyable experience [...]

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Overall Rating: 5 out of 5

Quicken Loans – My Refinance Smooth And Easy, Every Step Of The Way

May 25, 2010 By Facenia from Gibsonville, North Carolina

I could not be more pleased, and blessed with my experience with Julie Edwards and her team. She made the whole refinance process easy for me to understnd. She was quite detailed, and very business like, readily available and was able to answer every question I could think of. I felt like she was acting [...]

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Overall Rating: 5 out of 5

Quicken Loans – Fast And Painless Experience

May 21, 2010 By Mike from Freehold, New Jersey

All in all the experience was as painless as getting a mortgage can be. I was particularly pleased with the fact that everything could be done online which eliminated the need to ship hard copies back and forth (like many other mortgage bankers still do).

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Overall Rating: 5 out of 5

Quicken Loans – Worked As Advertised

May 18, 2010 By Udedude from Wilber, Nebraska

I worked with Dunia Masad. She was very friendly and personable. This was the 1st time to complete a loan process online and it all worked well. I was pleased with the service.

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Overall Rating: 5 out of 5

Quicken Loans – Very Satisfied With All The Process Very Easy And Fast.

March 18, 2010 By chris from phoenix, Arizona

I was pleased with everything. rick diaz who was assigned to me was very patient with me answered all of my questions and concerns. helped speed up the process because i was impatient and wanted to move in. he got me in my new house fast.

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Overall Rating: 5 out of 5

Quicken Loans – Fast, Easy, Accurate!

February 19, 2010 By Gitfitle from Rocky Mount, North Carolina

I have gone through this process many times in my life and it has NEVER been easier than Quicken made it. They keep you informed the whole way through the process so you don’t feel like you’re doing this alone at all. I was completely satisfied and impressed by the ease of it all. Michael [...]

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Overall Rating: 5 out of 5

Quicken Loans – Quick And Simple

January 29, 2010 By Ziggy from Winston, Oregon

From start to finish, everything went smoothly, all my questions were answered when asked. Everything was done for me with no interruption to my daily routine. It was a major task for me, and I was made to feel comfortable and assured throughout the process. It worked out better than I imagined and [...]

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Overall Rating: 5 out of 5

Quicken Loans – Great Experience! Easiest Refinance Ever

December 31, 2009 By Jancy from Louisville, Kentucky

This was my third refinance but first with Quicken Loans. It was the best experience ever. It was quick and streamlined.

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Overall Rating: 5 out of 5

Quicken Loans – Great Experience, Great Customer Service.

December 17, 2009 By CC from Gaston, Indiana

I was impressed and pleased by the entire process from start to finish. My loan rep was very knowledgeable and responded to my e-mails as quickly as I sent them. I was skeptical at first about applying on line but I found the process to be easy and convenient. I have already [...]

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Overall Rating: 5 out of 5

Quicken Loans – Great Service, Great Rate!

December 14, 2009 By Dale & Linda from Albuquerque, New Mexico

We were extremely pleased with our Quicken Loan experience. Our loan officer, Tianna Walker, was very prompt in answering our email or phone questions, and followed through on every issue we presented. She even accepted calls on the weekend! We closed earlier than expected, and got a terrific rate.

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