Quicken Loans Reviews and Customer Service Ratings » Recommend

Definitely recommend them

jbrown1 — Thu, 26 Jan 2012 19:20:45 +0000

My husband and I were first time him buyers and everyone at Quicken made our experience as unstressful as possible. I would definitely recommend them to anyone!

Fast, Friendly, And Efficient Process

A Quicken Loans Client — Tue, 30 Aug 2011 17:08:16 +0000

I was rather shocked – and very pleasantly surprised – that a company as large as Quicken left me so completely satisfied. In todays global market so many companies see only numbers and this results in cold, impersonal customer service. I even find this to be the case at local banks. It tends to make you jaded. Which is why this was such a gratifying experience for me. “Cold, impersonal service” couldn’t have been futher from the truth with the Quicken team that processed my loan. Granted; turning a profit is the name of the game for any company. But the attention to detail and warm personal service Quicken delivered will ensure that it will continue to turn a profit year after year while it’s cold, impersonal competitors flounder and fail. I would be remiss if I did not single Ranimol out for her handling of my account. This lady is on top of it. I’m hoping that Quicken recognizes this and is compensating her accordingly! Quicken has the formula for continued success. It’s about satisfied customers…and they definitely “get that”.

Quicken Loans – Fantastic!

A Quicken Loans Client — Mon, 28 Feb 2011 21:10:40 +0000

Rick was fantastic! I felt he really looked out for our best interest. Iwill definataly recommend Quicken to my friends.

Quicken Loans – Would Recommend Without Hesitation

A Quicken Loans Client — Tue, 22 Feb 2011 17:55:40 +0000

Excellent communicatopn and honesty. I would use the same service andrecommend others without hesitation.

Quicken Loans – Highly Recommend this Company

A Quicken Loans Client — Thu, 30 Dec 2010 17:41:03 +0000

I highly recommend this company. The perfessional and personalcommunication enables you to understand apply for a mortgage.

Quicken Loans – Extremely Helpful

A Quicken Loans Client — Wed, 08 Dec 2010 15:52:53 +0000

Michael was extremely helpful and put up with many questions. I wouldrecomend him to anyone. Everything was handled quickly and professionally.

Quicken Loans – Definitely Recommend Q.L.

A Quicken Loans Client — Mon, 06 Dec 2010 18:26:28 +0000

Service provided was excellent….this is the 2nd time and will definitelyrecommend Q.L. to others who are interested- Thanks!!

Quicken Loans – Great Experience

A Quicken Loans Client — Thu, 02 Dec 2010 19:33:19 +0000

My neighbor found your website when I was already talking with another company. The one thing that made me change was Rick Diaz. He never seemed to be out done with me even when he should have.At first I told him that I was busy painting my bedroom and preparing for a picnic which was true. He acted very patient like everyone says that. I have been in sales and know how difficult the public can be. Rick was a real trooper and I would recommend him to anyone. In fact my son is an FBI agent in Denver and will be needing to refinced his house and I will tell him about Rick. The only complaint I have about Rick is he could have come down here and filled out my application on this computer.

Quicken Loans – Quicken Stood Out From The Rest

A Quicken Loans Client — Fri, 12 Nov 2010 19:08:03 +0000

I spent a lot of time researching companies an banks for this refinance -Quicken stood out from the rest. I’m so glad Amanda Wilcox was our banker -she’s Fantastic! The entire process was easy and Quick. I wouldn’t hesitateto use Quicken Loans again or to recommend you to a friend!

Quicken Loans – Stress Free.

A Quicken Loans Client — Mon, 13 Sep 2010 19:33:06 +0000

Refinancing this time was the most pain free experience I have ever had. EVERYTHING was done by Quicken representatives. I only had to fax what was needed and signed the final papers at home. If I ever refinance again or know anyone who is going to, I will definitely recommend Quicken Loans. Every person that I talked to was friendly, polite and had no problem explaining things thoroughly, sometimes more than once. I just sat back and waited for phone calls or e-mail, they took care of everything. Now I see why the Better Business Bureau rated them A+.