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Reviews Tagged ‘Responsive’

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Overall Rating: 4 out of 5

Quicken Loans – Quick. Easy. Efficient Process.

December 14, 2009 By Dusty

The system and process was very efficient and easy. I felt well informed of my loan status from the initial steps to the closing table. The contacts I dealt with along the way were professional, responsive, and friendly. I did have to negotiate a few of the terms along the way….however I felt the programs [...]

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Overall Rating: 4 out of 5

Quicken Loans – Professional, Accurate And Pleasant!

December 3, 2009 By Kim

Paul made our loan process as painless as possible. He was personable, pleasant and very responsive. When we had a glitch in our closing process, Paul and Jeff worked very hard to smooth out the wrinkle. Even though our process was entirely via phone and computer, Paul was able to connect with me on a [...]

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Overall Rating: 5 out of 5

Quicken Loans – Marvelous Experience

November 24, 2009 By John

Our entire experience from start to finish was great. Tara and Charlene were knowledgeable, responsive, and a pleasure to work with.

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Overall Rating: 5 out of 5

Quicken Loans – Quick And Easy

November 17, 2009 By Seymour Glass

The process is straightforward and easy. Although I had some trepidation about dealing with someone who was in another city, the truth is that my loan rep was more responsive and easier to contact than any local broker has ever been. I’m a very qualified borrower and even with the additional scrutiny now being placed [...]

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Overall Rating: 5 out of 5

Quicken Loans – Fabulous Experience Even In A Down Market

November 11, 2009 By oneyearrefi

We were looking to convert from an adjustable to a fixed-rate after purchasing our home a year ago just before the bubble burst. Quicken Loans was responsive, informative, helpful, and quick with our loan. It was a great experience and we would highly recommend them to anyone looking to purchase or refinance.

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Overall Rating: 5 out of 5

Quicken Loans – EXCELLENT CUSTOMER SERVICE

November 6, 2009 By Katina

My number one motto: Customer service excellence is key to success. Jason Schumacher was an absolute joy to work with. His professionalism, responsiveness, and knowledge of the mortgage process was probably one of the only reasons I decided to switch to Quicken. My original loan was fine, but the rate was too high. I could [...]

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Overall Rating: 5 out of 5

Quicken Loans – Fastest Loan Experience Ever

August 4, 2009 By Happy to be done

Very knowledgeable loan rep. Everett followed thru on a very timely manner to all my questions and requests

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Overall Rating: 5 out of 5

Quicken Loans – Motivated And Professional

August 4, 2009 By Refinance

Brian Baumann was one of the best agents I have worked with for this type of transaction. Brian made sure I was aware of all my options and really expedited the effort. It seemed that Brian was there all the time ready to forward information and move the process to the next step. I had [...]

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Overall Rating: 5 out of 5

Quicken Loans — Very Easy T Deal Wth, Fast Response In Getting Answers To Questions.

August 4, 2009 By Skippy

I would recommend to anybody needing refinance or buying. Only issue was we did not know for FHA loan you need two appraisals,so this took some extra time. But all in all it went very well. Thanks Jason, Erin and the Quicken team.

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Overall Rating: 5 out of 5

Quicken Loans – Unbelievably Quick And Easy

July 30, 2009 By Vicky

Because I am not working and would need an asset based loan, I had assumed that with all I had heard about the tightening of loan requirements, that my exploratory call to Quicken Loans was in vain. How wrong I was! Quicken found me several options and I now have the lowest rate loan I [...]

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