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Rich Lindsay II was especially patient with me as I got all my paperstogether. He also explained things well and would put a note on my accountto not call me untill after 4:30pm since I work nights.
None- Good process!
We like being able to do most things online and by phone. The Quicken teamwas very responsive to any issues.
it wasa smooth and easy process!
Very smooth process. Spencer Duran and Angela Greene were professional andvery helpful. We would recommend Quicken Loans to friends and family.
I feel too many people were involved and things were missed that should nothave been that delayed the process.
Everyone was extremely helpful.
keep you updated after each process/step of the refinance process
I have purchased four homes and this was the most difficult process thatI have been thru. Whenever I was passed from one representative to anotherat QL things fell through the cracks. I did not close on time do toerrors at QL, but wasn't informed of the change until a couple of daysprior, and the people working my loan made it sound like it was not bigdeal. To them maybe not but to me it changed many things and required tomake many last minute changes.for my next purchase I will pay a higher interest rate and go with a localas opposed to someone that I can't work with face to face.